Q Music LLC ("Company," "we," "us," or "our") operates the Q Music App (the "App"). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our mobile application.
If you perform through Q Music as an artist, DJ or musician, our Artist Privacy Policy also applies. It covers your artist profile, bookings, payments and tax information in more detail.
Please read this Privacy Policy carefully. By using the App, you agree to the collection and use of information in accordance with this policy. If you do not agree with the terms of this Privacy Policy, please do not access the App.
When you register for and use the App, we may collect the following personal information:
When you use the App, we automatically collect certain information:
We may receive information about you from:
We use the collected information for the following purposes:
We do not sell your personal information. We may share your information in the following circumstances:
We share information with third-party service providers who perform services on our behalf:
If we are involved in a merger, acquisition, sale of assets, or bankruptcy, your information may be transferred as part of that transaction.
We may disclose information if required by law or if we believe disclosure is necessary to comply with legal obligations, protect our rights, prevent fraud, or protect user safety.
No mobile information will be shared with or sold to third parties/affiliates for marketing/promotional purposes. All the above categories exclude text messaging originator opt-in data and consent; this information will not be shared with any third parties, excluding aggregators and providers of the text message services. Only Q Music, the brand you gave your consent to, will send you text messages. Your consent is never transferred to another brand or company, and lead generation is not permitted: we do not use your mobile number or your consent to generate leads for anyone. Our SMS Terms and Conditions explain which text messages we send and how to opt out.
We retain your information for as long as necessary to provide our services, comply with legal obligations, resolve disputes, and enforce agreements. When you delete your account, we will delete or anonymize your personal information within 90 days, except where we must retain it for legal or legitimate business purposes.
You can access and update your account information at any time through the App settings.
You can delete your account yourself, in the App or on the web at book.qmusic.co, under Profile, then Delete Account. You may also request deletion by contacting us at [email protected]. We will process an emailed request within 30 days. qmusic.co/delete-account explains both routes and what we keep after deletion.
The App does not access your device's location, so there is no location setting to manage.
You can opt out of push notifications through your device settings or App settings.
You can unsubscribe from marketing emails by clicking the "unsubscribe" link or by contacting us.
To exercise these rights, contact us at [email protected].
We implement appropriate technical and organizational security measures to protect your information, including encryption, secure server infrastructure, access controls, and regular security assessments. However, no method of transmission over the internet is 100% secure.
Your information may be transferred to and processed in countries other than your country of residence, including the United States. When we transfer data internationally, we implement appropriate safeguards such as standard contractual clauses and adequate data protection measures.
The App is not intended for children under the age of 16. We do not knowingly collect personal information from children under 16. If we learn we have collected information from a child under 16, we will delete it promptly. If you believe we have collected information from a child under 16, please contact us at [email protected].
The App may contain links to third-party websites or services that are not operated by us. We are not responsible for the privacy practices of these third parties. We encourage you to review the privacy policies of any third-party services you access.
We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. We will notify you of any material changes by posting a notice in the App, sending an email, or updating the "Last Updated" date. Your continued use of the App after changes become effective constitutes acceptance of the revised policy.
The information we collect includes:
Most data we collect is linked to your identity for account management and service delivery.
Anonymous usage statistics and crash reports may be collected without linking to your identity.
We do not use data to track you across apps and websites owned by other companies for advertising purposes.
If you have questions, concerns, or requests regarding this Privacy Policy or our privacy practices, please contact us:
Q Music LLC
Email: [email protected]
Website: https://qmusic.co
Address: 1846 W Erie St, Chicago, IL 60622
For privacy-related inquiries specific to your rights under GDPR or CCPA, please include "Privacy Rights Request" in your email subject line.
Note: This Privacy Policy is effective as of the date listed above and applies to all users of the Q Music App.