These SMS Terms and Conditions apply to text messages sent by Q Music LLC ("Q Music," "we," "us," or "our") through the Q Music Artist Alerts program (the "Program"). Our Artist Privacy Policy explains how we handle your information.
Q Music Artist Alerts are recurring transactional text messages about your Q Music artist account and the gigs you are offered or booked for. Depending on your notification settings, they include:
We do not use the Program to send marketing or promotional messages.
You join the Program by checking the text message consent box when you sign up as an artist at signup.qmusic.co, or by turning on Text messages in the Q Music app under Account Settings, then Notifications. When you do, you agree to receive recurring text messages from Q Music at the mobile number you provided. Consent is not a condition of signing up, of receiving gig offers, or of any purchase.
Texts about your bookings. Booked artists need a fast way to hear from us, so booking a gig requires either Q Music app notifications or texts about your bookings. If you have neither turned on when you sign a gig contract, the contract asks you, once, to agree that while your app notifications are off or not set up, Q Music can text you about that booking and future ones: reminders, changes, cancellations, messages from the venue and urgent alerts. This never covers gig offers. To avoid texts, turn on Q Music app notifications before you book. Replying STOP ends these texts too.
Message frequency varies. It depends on how many gig offers match your profile, how many gigs you book, and the notification settings you choose. In a busy week you may receive several messages a day.
Message and data rates may apply. Q Music does not charge for these messages, but your mobile carrier's standard messaging and data rates apply. Contact your carrier about your plan.
You can cancel at any time. Reply STOP to any message from us to unsubscribe. After that you will not receive further text messages from Q Music unless you opt in again. Opting out of texts does not stop the emails and app notifications about your bookings.
To start receiving texts again, turn on Text messages in the Q Music app (Account Settings, then Notifications), or email us at [email protected].
Reply HELP to any message for help. You can also reach our support team by email at [email protected] or through qmusic.co/contact.
Depending on your phone and carrier, our messages may arrive as standard SMS or MMS text messages, or as RCS business messages from Q Music's verified sender. These terms apply to all of them. Carriers are not liable for delayed or undelivered messages.
We send texts to the mobile number in your Artist Profile. If you change or give up that number, update your profile or let us know, so that messages meant for you do not reach the number's next owner.
We use your mobile number to send you the messages described here and to run your account. No mobile information will be shared with or sold to third parties/affiliates for marketing/promotional purposes. Text messaging originator opt-in data and consent will not be shared with any third parties, excluding aggregators and providers of the text message services. Read our Artist Privacy Policy for more on how we handle your information.
We may update these terms from time to time. The date at the top of this page shows when they last changed. If you keep receiving messages after an update, the updated terms apply. You can opt out at any time by replying STOP.
Questions about these terms or about a text you received:
Q Music LLC
Email: [email protected]
Website: https://qmusic.co/contact